Office View provides the visibility you are looking for. Customers desire answers to their questions and in today’s competitive environment you need to be tuned into your customers needs. Customer service needs to readily be able to provide information as to where their orders are and when and how they might arrive. Having this important data at ones fingertips is a critical tool to your company.
OfficeView instantly provides users with a method to both track and manage shipments no matter which carrier the shipment was processed through.
OfficeView streamlines the time spent to provide customers with real time information on their orders and shipment details.
OfficeView can assist with providing this information to a designated website because of the integration that has been provided through Process Shipper interface to your ERP or Host system.
OfficeView can allow customer service, sales or shipping to provide customers with a quote for their shipments based upon time in transit or service levels of their choice.
OfficeView can be set-up to allow the user the ability to process an order and create a shipment on their own or they can set up a shipment that can be processed later by the shipping department.